Customer Support

A lower up-front investment combined with no-charge benefits like our exclusive For-Life Support Plans provides our clients a Low Cost – High Quality Ownership Experience. LSI sets the industry standard for Customer Service with an exclusive line of support programs that exceeds our customer’s expectations.

Loaners for Life

LSI has developed its one of kind, revolutionary “No-Charge” loaner program. It ensures minimum downtime when the hospital’s system fails. Now you can continue to provide patient care while key components of the monitoring system are replaced or repaired. Patients no longer have to be transferred to another hospital or outpatient rehab cancelled, causing a loss of revenue and compromising the integrity of your patient care.

Tech for Life

24/7/365 days a year, LSI offers its customers a technical support hotline at no charge for the life of your equipment. Most technical support issues are resolved over the phone with the first call. Don’t hesitate to call, we are here to make your ownership experience the best it can be.

Updates for Life

LSI includes no-charge software updates for the life of your equipment. When a new version of your application is released, you get it free, just for being a loyal LSI customer.

Extended Care

When the factory warranty is nearing its expiration, we have several options for you to protect your investment. Choose from different coverage levels and terms to give you peace of mind or 100% worry free ownership.